Streamline Your Engagement Marketing with Text
Did you know? Conscious Commerce Corporation is one of only 3 globally featured Text Partners!
Conscious Commerce Corporation has been a Text partner for many years. The platform never ceases to impress us with its continual growth and innovation. Seeing what goes into their offerings, it is no surprise to us that they are a top engagement marketing and live chat platform provider.
Text’s commitment to excellence is a big reason why we love working with them. They go beyond
LiveChat and have solutions to suit all of your needs, including Chatbot, HelpDesk, KnowledgeBase & Text App.
Keep reading to learn what sets Text apart from the rest.
Integrated Marketing Made Easy
Part of the ethos here at Conscious Commerce Corporation is to provide custom integrated marketing solutions that meet our clients’ exact needs. Text offers an ecosystem that allows users to combine the tools that best support their business and create a solution that’s tailored to their specific requirements. Whether you want the full suite of tools or just a single platform, you are in full control of your tech stack, and you are free to add more as you grow.
Plus, they plug right into your existing marketing strategies. Add chat widgets to your website, Facebook Messenger, email, and Twilio SMS to funnel all your client communications into 1 consolidated inbox.
Intuitive and easy to use
Once you’ve hand-picked the tools you want to add and established your strategy, you can get to work on implementation right away. The back end of all Text products have a similar structure that is built with you in mind. Things are laid out in an extremely intuitive way so that the learning curve is minimal and you can quickly gain mastery of the platform. Plus, they offer top-notch support to help you out when you get into a jam! More on this below.
A Supportive Customer Service Team
It might go without saying that, as a customer engagement & support tool, LiveChat should have a rock-solid customer support system in place, but its system goes beyond the foundation. They have rooted their business in customer satisfaction, boasting a 4.6-star rating on Capterra.
While we could spend hours raving about the support LiveChat provides, we can easily break it up into 4 key areas
CoPilot AI
Looking for quick
assistance? Found in platform, the AI assistant plugs directly into what you are doing and answers queries fast, helping you to move past roadblocks.
ChatBot & LiveChat
Need additional assistance? Start a chat with Text’s own AI ChatBot or speak with a human LiveChat agent to ask more pointed questions.
KnowledgeBase & Resources
More of a visual learner? Text’s knowledge base offers a vast array of resources with images and videos to help you get a deeper understanding of how to use their tools.
Expert Partners Like CCC
Want to save time and energy? Text Partners like CCC are ready to help you roll out your custom Text solution.
Book your free consultation, and we will handle the rest!
Innovation and Improvement
If all that is not enough to make you fall in love with Text, you can also count on their team to continuously improve the platform. Each new feature added is extremely well thought out and tested, meaning you aren’t going to be left debugging things on the fly. But don’t just take our word for it, check out their dedicated changelog here.
Strengthen Your Engagement Marketing Strategy
As one of only three globally featured Text Partners, we have the skills and experience to help you take your engagement marketing strategy to new heights. By getting a clear understanding of your goals, we can help you select the right platforms and integrate them directly into your existing marketing stack. Ensuring measurable results.
It all starts with a quick chat.
Book your free consultation today and discover how a custom Text solution can work for your business.
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